Staff from The Headland hotel in Newquay were treated to an evening of fine dining and celebrations during their annual awards ceremony earlier this month.
Held at the Eden Project, around 120 employees were in attendance with Managing Director Darryl Reburn taking the lead on the presentations.
“We’re very lucky to have such a fantastic team that always go the extra mile to deliver exceptional hospitality and service to all our guests,” said Darryl. “Every member of staff has an essential part to play in the continued success of the hotel and our yearly awards allow us to truly thank them for all their hard work.”
The Guest Superstar of the Year award – which is judged by the feedback received from guests – went to Chaker Hidri, Head Waiter in the hotel’s Samphire restaurant. The Unsung Hero of the Year category was won by Troy Martin, Employee of the Year went to Jamie Edwards, whilst Iris Ambuhl was awarded Team Leader of the Year. The Manager of the Year was Joshua Bates.
Finally, a surprise award was revealed, recognising 2017 as the ‘year of the housekeeping team’, led by Morwenna Yeo, for keeping the many bedrooms, bathrooms, lounges and kitchens throughout the hotel and self-catering cottages immaculate.
As well as celebrating the hard work and dedication shown by staff, the evening also highlighted the importance of the hospitality industry and the opportunity it offers to those who work within it.
Darryl said, “Our industry provides so many life skills and holds the key to many doors career wise – whether that’s progressing within the field of hospitality or moving onto another path. Whatever our staff choose, their time at The Headland will serve them very well.”