Having successfully completed the talent development programme at The Headland in Newquay, Brigitta Kovacs is about to take up a new role as HR Coordinator within the hotel’s People & Development department.
Brigitta originally came to the UK to do work experience after doing a degree in tourism and hospitality in her native Hungary. She started working at The Headland as a supervising receptionist nearly two years ago and was delighted when her application to join the in-house programme proved successful. Since then, she has spent time learning every aspect of the hotel’s operations.
“I wanted to know everything I could to make me a good, effective duty manager,” said Brigitta. “An individualised training schedule was created for me and I’ve spent weeks or months in all departments including the kitchen, restaurants, bar, concierge, spa, events, HR, sales and housekeeping.
“I’ve loved it all and was delighted when I got promoted to duty manager on 1 July. Now I’m going to move into People & Development and will be starting my level 5 HR course here in September. It’s very exciting and I couldn’t be happier.”
Training is considered an important part of The Headland’s ethos.
“We take staff development very seriously and congratulate Brigitta on her achievement,” said Managing Director Darryl Reburn. “She has just the kind of energy, competence and enthusiasm we value and I wish her continued success.”
As one of The Headland’s ambassadors for the Springboard charity, Brigitta also works with local school and college students who are interested in a career in the hospitality sector.